Studio policies

The house
rules.

A few simple rules that keep every class running smoothly, so everyone gets the most out of their time on the mat.

12hGroup class cancellation

24hPrivate session cancellation

5 minArrive before class

Socks& towels required

Cancellations

Group classes: cancel at least 12 hours before class starts.
Privates and semi-privates: cancel at least 24 hours before your session.
Cancel later than this and you’ll be charged the value of your session.
On an Unlimited plan? Late cancellations and no-shows carry a R120 fee.

Waitlists

When a spot opens up, we’ll let you know by email and push notification (if you’ve opted in).
You can be added from the waitlist up until 45 minutes before class starts.
Can’t make it, or booked another class at the same time? Please remove yourself via Bookings → Waitlist.

Arriving for class

Doors open 15 minutes before class.
Please arrive at least 5 minutes before the start time, or your spot may be given to someone on the waitlist.
All classes start on time, and late-comers can’t be let in.

Packages

Packages are non-refundable and non-transferable, between clients or between package types.
Each package is valid for its stated period and can’t be extended.

Unlimited Mat & Barre

Runs for one month, starting from the date of your first class on the package.
Covers Rebounding classes too, which are only available at our Bree Street studio.
It can’t be paused, but if you’re travelling or can’t come in for part of the month, it can be converted to unlimited online.

What to bring

Socks for all equipment classes (Reformer and Cadillac), for hygiene.
A towel to cover your mat for Mat, Hot Mat, Barre, Rebounding, Strength Lab and Cardio Sculpt classes.
You won’t be able to join class without these.

Filming in class

We love that you want to capture your practice and share our space with your community. However, the privacy of our clients is our number one priority, so if you’d like to film in class, we ask that you:

Let your instructor know before class that you’ll be filming.
Choose your spot. Take a mat or machine at the back of the room, where only you will be in frame and no other clients can be identified.
Set it and leave it. Set up your camera before class begins and keep it in one position throughout. Adjusting it mid-class can be distracting for others.
Post with care. Before sharing, make sure no other clients are featured or recognisable in your content. Everyone deserves to enjoy their class without appearing on someone else’s feed.

Thank you for helping us keep the studio a comfortable space for everyone.

Hot Mat, Rebounding & pregnancy

For your safety, our Hot Mat and Rebounding classes are not suitable during pregnancy. We’d love to see you in one of our other classes instead.

Still have questions?

The houserules.