FREQUENTLY ASKED QUESTIONS

THE MOVEMENT LAB APP

How is The Movement Lab different from traditional pilates studios?

The Movement Lab doesn’t only offer classes, we also offer STOTT PILATES certification courses. All of our instructors are qualified in the most highly recognised international exercise brands with extensive experience, both locally and abroad.

We are redefining what people think about Pilates. Our classes are vibey, music-driven and dynamic. We specialise in challenging classes. Each class is completely different from the next, ensuring your body never gets used to the movements and you’re constantly taken out of your comfort zone.

  1. You can create a profile and select your subscription here.
  2. Once you’ve created your profile, you can download our App from the App Store or if you’re on Android, the Google Play Store.
  3. Once downloaded, use the email address and password you just created on the sign up form – and voila! You’re in!

 

Our on-demand subscription app has a 7 day free trial. Thereafter, its R449 per month or R3999 per year. 

 

We use minimal props in our online classes to make them as accessible as possible. The props that we do use can always be substituted with everyday household items. Our most common props are light hand weights, a small ball, a Theraband, a resistance loop and a chair.

We will always inform you of the props you will need in the email that is sent to you with the link to join. That email is sent 20 minutes prior to class commencement.

Yes! We have a full Fundamentals (beginner) category. Every Thursday, we upload a 60-minute Matwork Fundamentals class led by Lisa, TML Founder and Merrithew Lead Instructor Trainer, so you’re in the best hands! Lisa cues the entire class for optimal exercise execution and offers modification options for various special populations. 

 

Yes, we have a Prenatal specific category for you to enjoy. As always during pregnancy, please consult your doctor before embarking on a new exercise routine. 

 

Yes, we have a Prenatal specific category for you to enjoy. As always during pregnancy, please consult your doctor before embarking on a new exercise routine. 

 

The steps to cancel your subscription depends on how you signed up.

If you signed up via our website:

  1. Open the App
  2. Click the profile icon on the top right hand corner of the screen
  3. Scroll down to “manage subscriptions”
  4. Click “cancel”

If you signed up from the App Store:

  1. Click on your settings app on your phone
  2. Click on your Apple ID account just under the search bar
  3. Click “Subscriptions”
  4. Scroll down to “The Movement Lab”, click on it and then choose “cancel”

If you signed up on the Google Play Store:

  1. Visit the Play Store
  2. Confirm whether you’re signed in to the correct Google account.
  3. On the left hand side, click “My Subscriptions”
  4. Click “Manage”
  5. Click “Canel”

 

 

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