First Timer’s Guide

Who We Are:

We are a feel good, no nonsense, sometimes rebellious Pilates studio with a twist. Our instructors are internationally qualified and renowned, and aren’t afraid to have a bit of fun. Our classes are anatomically meticulous, intentional and challenging and our playlists are curated to propel you through class. We focus on beat and breath-driven movement, lifting your mood, heart rate and spirit! Everybody and every body is welcome.

Classes at The Lab:

How to book:

Bookings can be made via the MindBody app, or via this website on the Sea Point scheduleClaremont schedule tabs (please take care when booking to ensure you book at the correct location). Bookings for our Mat, Barre, Fit Flow and Cardio Sculpt classes close 20 minutes prior to the start time.

How to pay:

-All payments can be made via our online store prior to your class. There are drop-in and package options available and you can pay via card/ SnapScan at checkout. Once we receive your order, it will be reconciled to your MindBody account and you’re ready to MOVE!

CANCELLATIONS

We have a 12-hour cancellation policy on all group classes. If you cancel your class less than 12-hours prior to commencement you will be charged the full amount of the class.

Cancelling a class on the MindBody app:

Click “profile” in the bottom right corner of your app. It will open onto your “schedule”, scroll to the class you’d like to cancel and click “cancel” next to the listing. You will receive an email confirmation of your cancellation if you’ve opted in to our emails. 

Cancelling a class via the website:

Return to the schedule pages (Sea Point/ Claremont). Click “MY ACCOUNT”, on the right side of the screen. Login by entering your email and password that you used to book the class. Click the menu button on the right hand side, click “schedule”. Click “cancel” next to the class you can no longer attend. You will receive an email confirmation of your cancellation if you’ve opted in to our emails. 

Before class:

Please notify your instructor of any medical considerations including past and present injuries, pregnancy or medication that might require exercise modifications. This can be done via email (themovementlabsa@gmail.com) ahead of class, so that we can ensure our class plan is tailored to your needs and safe for your contraindications. 

Attending a class:

Doors for the class open 15-minutes prior to the class start time. Doors close promptly at the class start time and latecomers are not permitted.

What to bring to a Mat/ Barre/ Fit Flow/ Cardio Sculpt class:

Please bring a towel big enough to cover your mat + a sweat towel and water. We provide the mats and all the props you’ll need. Mat and Fit Flow classes are done barefoot. Trainers are optional in Barre and Cardio Sculpt classes.

What to bring to a Reformer/ Chair class:

Socks are compulsory on our Reformers and Pilates chairs for hygiene purposes. You will also need a sweat towel and water.

Contacting the studio:

We are not good on cell, as most of our instructors are in with clients/ classes most of the day, but we always have someone on duty manning our email address. If you have any questions/ feedback/ emergencies – please contact us on this address (themovementlabsa@gmail.com) and you can expect a speedy response!

That’s it from us! 

We think we’ve covered everything, but if we’ve missed something out, please reach out via email and we’ll get back to you ASAP.

To get started, browse our package options below: 

Monthly unlimited Mat & Barre class package

R1,950.00

This package entitles you to unlimited Barre, Mat, Fit Flow and Cardio Sculpt classes for one month from the date of the first class that you attend on the package. To guarantee your space, you need to book your place in class. This package does not include Reformer/ Pilates Chair classes.

Once you have purchased this package, it will be added to your MindBody account and you can schedule your classes via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes. A R100 late cancellation fee will be charged on all late cancels & no-shows. Your MindBody account will be suspended until your cancellation fee is settled.

Please allow an hour for this purchase to reflect on your MindBody account. All Mat and Barre packages can be used across both our Sea Point and Claremont studios.

The unlimited package runs for one month starting from the date of your first class on the package. It cannot be paused, but can be converted to unlimited online if you are travelling/ unable to come into the studio for a period during the month. All packages are non-refundable and non-transferrable (between packages/ people).

 

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THE UNLIMITED SUBSCRIPTION

R1,515.00 / month

This package entitles you to unlimited Barre, Mat, Fit Flow and Cardio Sculpt classes for one month from the date of purchase. This package does not include Reformer/ Pilates Chair classes. The subscription package AUTO-RENEWS every month, facilitated by PayFast on the card that you load on your original payment. The minimum signup period for this subscription is 6-months, after which you can cancel anytime (and it will cancel from your next payment run).

To guarantee your space, you need to book your place in class. Once you have purchased this package, it will be added to your MindBody account and you can schedule your classes via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes. A R100 late cancellation fee will be charged on all late cancels & no-shows. Your MindBody account will be suspended until your cancellation fee is settled.

Please allow an hour for this purchase to reflect on your MindBody account. All Mat and Barre packages can be used across both our Sea Point and Claremont studios.

This package cannot be paused, but can be converted to unlimited online if you are travelling/ unable to come into the studio for a period during the month. All packages are non-refundable and non-transferrable (between packages/ people). The Unlimited Subscription price increases once a year on the 1st of November by 9%. Unlimited packages do not include Reformer classes. The Movement Lab does not have access to your card/ payment details. This information is encrypted by Woocommerce and stored by them. If your payment bounces, PayFast will continue to retry the transaction and your package will be suspended until payment is successful. To change you payment method/ cancel your subscription (after the 6 month minimum signup period), you can log into your account on our website and follow the prompts under “My Account” –> “Subscriptions”.

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Group Mat/ Barre Drop-in

R220.00

This pass entitles you to one in-studio group Mat/ Barre/ Cardio Sculpt/ Fit Flow class. Once you have purchased this pass, it will be added to your MindBody account and you can schedule your class via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes.

Please allow an hour for this purchase to reflect on your MindBody account. All Mat/ Barre passes can be used at both our Sea Point and Claremont studios.

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Package of 10 Group Mat/Barre Classes

R1,900.00

This pass entitles you to ten in-studio group Mat/ Barre/ Fit Flow/ Cardio Sculpt classes. Once you have purchased this pass, it will be added to your MindBody account and you can schedule your classes via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes.

This package expires 3 months after the date of purchase. Please allow an hour for this purchase to reflect on your MindBody account. All Mat/ Barre passes can be used across both Sea Point and Claremont studios. Packages are non-refundable and non-transferrable (between packages/ people).

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The Combo Package

R2,350.00

Our most popular package option! This package entitles you to five in-studio group Mat/ Barre classes AND five in-studio group Reformer classes. Once you have purchased this package, it will be added to your MindBody account and you can schedule your classes via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes.

This package expires 3 months after the date of purchase. Please allow an hour for this purchase to reflect on your MindBody account. This package can be used across both our Sea Point and Claremont studios. Packages are non-refundable and non-transferrable (between packages/ people).

 

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Group Reformer/ Chair Drop-in

R350.00

This pass entitles you to one group Reformer/ Pilates Chair class. Once you have purchased this pass, it will be added to your MindBody account and you can schedule your class via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes.

Please allow an hour for this purchase to reflect on your MindBody account.

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Package of 10 Group Reformer/ Chair Classes

R2,600.00

This package entitles you to ten group Reformer/ Pilates Chair classes. Once you have purchased this package, it will be added to your MindBody account and you can schedule your classes via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes.

This package expires 3 months after the date of purchase. Please allow an hour for this purchase to reflect on your MindBody account. This package can be used across both our Sea Point and Claremont studios. Packages are non-refundable and non-transferrable (between packages/ people).

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Mommy & Me MOVES: Drop-in

R280.00

This pass entitles you to one in-studio Mommy & Me MOVES class. This class is designed to facilitate a full-body workout for you while also stimulating your baby – enabling bonding time for you two as well as community engagement with other moms and babies in the class.  This workout is a fusion of functional strength training, Barre and Pilates and is made to move you in a safe and sustainable way postpartum. These classes are smaller and more intimate than our other group class offerings to ensure you get individual feedback and modifications from the instructor when needed.

Babies can be 6 weeks – 1 year and moms must have received clearance from their gynae to return to exercise before joining these classes. Please bring your baby carrier, a towel and water with you to class. These classes can be done barefoot/ with grip socks.

Once you have purchased this pass, it will be added to your MindBody account and you can schedule your class via the MindBody app or on the “schedule” tab on our website. Please note that we have a strict 12-hour cancellation policy for all in-studio group classes. There is no expiry on this pass. Please allow an hour for this purchase to reflect on your MindBody account.

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